Ingenico extension for Magento®
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Where can the latest version of the Ingenico module be found?
Why is the payment status in Magento not updated?
Why are the payment-statuses different in Magento and the Ingenico backoffice?
Why is the buyer sent back to the shopping cart and no transaction happens after clicking "Buy now"?
Why are the order confirmation emails not sent?
See all 27 articles
Why does an error occur when using Hosted Tokenization (Flex Checkout)?
What is the cause for the error "Payment failed" in the checkout?
What do the messages "NCERROR ... 50001111" or "unknown order/1/s" mean?
What does the error message "PHP Fatal error: Can't inherit abstract function ..." mean?
Why does the message "Access denied" appear when clicking "Refresh payment status"?
See all 25 articles
How can the validation for the checkout-fields be disabled?
How can collisions with existing order numbers be avoided?
How can I add additional bank names for iDeal?
Can the dropdown for Direct Ebanking be hidden if only one variant is available?