General questions

General questions about the Ingenico module for Magento

Why is an incorrect IP address sent to Ingenico?
Problem The real IP address of the customer is not sent to Ingenico. Instead, an internal IP address from the shop server environment is sent (e.g. 127.0.0...
Fri, 12 Oct, 2018 at 2:02 PM
How can I add additional bank names for iDeal?
To add additional bank names to the dropdown menu for iDeal, you can put them into the config.xml of the module. Example for adding "Bunq" for...
Thu, 21 Jun, 2018 at 11:16 AM
How can the styling of the credit card IFrame be customized?
The content of the Hosted Tokenization IFrame (HTP / Flex Checkout) is generated by the Ingenico platform. To change the styling inside the IFrame, you c...
Mon, 14 Aug, 2017 at 2:19 PM
How exactly is the payment status handled in Magento?
A detailled explanation how the payment status and the related Magento status are handled can be found in the official documentation, section &qu...
Wed, 14 Sep, 2016 at 5:49 PM
Why is an invoice created when using 3D Secure (Status 46) even though the payment is not confirmed yet?
General Workflow For 3D Secure payments, the payment status first goes to 46. At this time, the invoice in Magento will be created, which is correct. ...
Fri, 4 Nov, 2016 at 9:17 AM