Error messages

Causes and solutions for error messages in the Ingenico module for Magento

What does the message "Amount is not a number" mean?
Problem When placing an order with a subscription, the error "Amount is not a number" occurs. Cause This is most likely caused by an inc...
Mon, 14 Aug, 2017 at 2:35 PM
What does the message "BackUrl too long" mean?
This problem only affects module versions before 17.2.0. It is resolved in later versions. Problem When using redirect payments, this error occurs: B...
Tue, 19 Mar, 2019 at 12:40 PM
Why does the error "Timeout or incorrect request" appear with 3D Secure payments?
Problem The setting "Payment template" in Magento is set to "iFrame mode". When making a 3D Secure pay...
Wed, 15 Jun, 2016 at 8:58 AM
What does "syntax error, unexpected T_USE, expecting T_FUNCTION" mean?
Problem Loading the credit card form in the checkout does not work. Server responds with "Parse error: syntax error, unexpected T_USE, expecting ...
Tue, 19 Mar, 2019 at 12:48 PM
What does the error "Given encoding not supported on this OS" mean?
Please follow the instructions from this FAQ article. They are relevant in this case.
Wed, 7 Dec, 2016 at 10:51 AM
What does the error "REC1 not included in your account" mean?
This problem is resolved since module version 17.0.0. Problem The error message "REC1 not included in your account" is shown, which refers to ...
Thu, 7 Nov, 2019 at 1:22 PM
After moving Magento to another server, payment problems start occuring. What is the cause?
Possible problems: After moving Magento or the database to another server, payments fail, or  the payment status in Mag...
Wed, 14 Sep, 2016 at 5:53 PM